OPEN-STORE REMODEL, RIGHT-SIZE

As smaller-store formats grow increasingly popular, our client approached us with a unique need in their latest store design initiative. The focus was “right sizing” their stores by reducing the existing footprint and creating vacant space for an adjoining tenant. This new store design was accomplished by demising a portion of the overall building while also remodeling a signiﬁcant portion of the existing store.

GEOGRAPHY

IL, TX, IN

VOLUME

5 stores

TIMING

8-week duration

SCOPE

Design-Build format of providing third party architectural services within our contract
Demo of 25k ft² – reduced clients' retail store to create new tenant area
Construction of ﬁre-rated demising wall
Complete split of all MEP – Electrical, HVAC, Fire Suppression, Fire Alarm, Low Voltage
Open-store remodel for clients' new, small-format design:
- Selective demo and install of new store ﬁxtures
- Painting
- Flooring
- New Customer Service area
- New Cash Wraps
- Remodel or new construction of Fitting Rooms (varied per location)
On-site receiving and inventorying of owner-supplied items for both construction and clients' store team

OPEN-STORE REMODEL, GROCERY REFRESH

We were tasked with open-store remodels for select grocery / hypermarket stores. The refresh of all customer facing areas included: Deli, Bakery, Seafood, Meat, Fashions, Restrooms, General Merchandise, Pharmacy, Off-Store Convenience Store, and BOH Breakrooms.

GEOGRAPHY

KY, IN, OH

VOLUME

9 stores

TIMING

10-12 week duration per store (1st and 3rd shift crews); 3-year program

SCOPE

Self-performed carpentry/fixture installation
Self-performed lamination of all counters and walls
Coordinate owner supplied vendors (signage, refrigeration)
Comprehensive inventory receiving, management, and control
Painting
Flooring
Electrical/Data
HVAC
Fire Alarm & Sprinkler
Loss Prevention/Security
Plumbing
Wall Tile
Rx consultation room build-out
BOH refresh

RESTROOM REMODELS

This program consisted of a complete remodel of various customer facing restrooms within each store. Depending on location, between one to four remodels were designated for remodeling. We created and managed the remodel and phasing schedule after collaboration with client teams and procurement to put forth best logistical efﬁciencies for travel from market to market.

GEOGRAPHY

Michigan

VOLUME

12 stores

TIMING

2-5 week duration per store (night shift); annual program

SCOPE

Flooring
Wall Tile
Partitions
Sinks
Toilets
Accessories

OPEN-STORE REMODEL, CONVENIENCE STORE

As part of their greater remodel initiative, our client refreshed all customer facing sales and restroom areas within their convenience stores – concurrent with their store remodels. The combined result was a completely update look and feel to their stores.

GEOGRAPHY

KY, IN, OH

VOLUME

8 stores

TIMING

3-week duration

SCOPE

SALES AREA
- Demo perimeter signs
- Wall prep and paint
- New solid surface/laminate on food service and attendant millwork (self-performed)
- Set up temporary and new POS
- Epoxy ﬂooring
- Install interior signs
RESTROOMS
- Full demo
- Wall prep
- Epoxy ﬂooring
- Wall tile
- Restroom accessories
- Set ﬁxture

TENANT IMPROVEMENT, NATIONAL ROLLOUT

Our client has been increasing their real estate portfolio in conjunction with a new business model featuring mobile phone services. Our partnership includes collaborating with our client, third party PMs, and vendors such as architects, survey teams, ﬁxture manufacturers, permit expediters, additional GC teams, and more. We are an integral partner in the execution of their strategic vision on an on-going basis.

GEOGRAPHY

CA, FL, KS, KY, ME, MO, NC, NY, OH, TX

VOLUME

Over 94 stores

TIMING

8-9 week duration

SCOPE

Demo
Structural Steel
Concrete
Framing / Drywall
Painting
Flooring
HVAC
Electrical
Plumbing
Glazing
Fire Suppression / Fire Alarm
Communications

Re-Brand Program

Our business relationship with the client was relatively new when we were assigned their highest volume of in-store Pharmacy conversions. Through strong communication, collaboration, and a dedicated team, we turned over all Rx sites by the scheduled deadline with zero punch work. The clients' shareholders referred to the rebrand as the most successful rollout in their company history.

GEOGRAPHY

6 states, union & non-union

VOLUME

311 Rx conversions

TIMING

3-day duration per location; 6-month program

SCOPE

Selective demo
Run electrical for new server and miscellaneous equipment
Paint Rx and Minute Clinics to brand speciﬁcations
Carpentry – cabinetry, privacy panel
General housekeeping (carpet steam clean, laminate repair, ceiling tile match/inﬁll)
Data conversion (provided an on-site tech during server conversion)
Signage install

OPEN-STORE REMODEL, MOBILE RETAILER

In the ever-changing and competitive cellular market, our client was frequently challenged with delivering updates to their ﬂeet driven by product changes and store design. Along with other GC partners, remodel assignments were delegated by the client and many contributing vendors and project managers played key roles in the transformation of their sites.

GEOGRAPHY

AZ, CA, CO, CT, IL, IN, KS, KY, MA, MD, MI, MN, MO, NH, NJ, NV, NY, OH, OK, PA, RI, TN, TX

VOLUME

32 stores

TIMING

2-week duration per store; 6-month program

SCOPE

Demo existing store
Create and maintain temporary operating space
Concrete saw cutting
Framing / Drywall
Paint
Electrical
Flooring

OPEN-STORE REMODEL, APPAREL RETAILER

This remodel program consists of multiple store refreshes and design improvements that are established and implemented on an annual basis. Our long-term partnership with this client has provided shared value with a strong foundation in trust, open communication, and experience spanning decades.

GEOGRAPHY

30-40 states per year

VOLUME

30-40 states per year on average

TIMING

2-week duration per store

SCOPE

Self-Performed:
- Carpet ﬂooring, demolition and installation
- Installation of acoustical ceiling tile, store ﬁxtures, focal walls, cash wrap, bath accessories, signage
- Limited paint and electrical scope

DEPARTMENT REMODEL, ROLLOUT PROGRAM

Our client chose a select group of stores to remodel their Beauty department with a focus on new ﬁxtures and store design. We created and managed the schedule and maintained all communication to the clients' store teams as it related to the schedule.

GEOGRAPHY

Florida

VOLUME

37 stores

TIMING

1-week duration per store; 3-month program

SCOPE

Demo and install of new ﬁxtures
Flooring
Drywall
Paint
Electrical
Low voltage
New POS location

PROACTIVE FACILITY REFRESH PROGRAM

We were chosen as a developing partner for a preventative maintenance program for various clinics across the country. The client’s goal was simple – evaluate and implement needed improvements that ultimately improve both the patient and employee experience. Meeting this goal was complex, however – we needed to create a customized program focused on multiple parties’ expectations of meeting budgets, timing, and execution.

GEOGRAPHY

20 states, Midwest

VOLUME

284 clinics

TIMING

10-day duration per clinic; 9-month program

SCOPE

1st shift survey of clinic by directly employed supervisor
Survey with suggested scope communicated by ﬁeld supervisor to our ofﬁce staff
Ofﬁce PM team analyzed the ﬁeld generated report and gained client approval for the suggested repairs
3rd shift return mobilization for repair phase
- Patch & paint
- FRP & corner guard installation
- Cabinet & millwork repairs
- Flooring
- Window tinting
- Miscellaneous maintenance

NEW STORE FIXTURE INSTALLATION

N-STORE's partnership with this client began in 1992 when we were exclusively store fixture installers. Our relationship continues to present-day where we are proud to be regarded as an extension of the clients' team, performing a wide variety of services in addition to store ﬁxture installations.

GEOGRAPHY

30-40 states per year

VOLUME

40-50 stores per year on average

TIMING

1-week duration per store

SCOPE

Self-performed installation of new store ﬁxtures throughout 12,000 ft² space

RETAIL CHANNEL INSTALLATION

Our client needed to incorporate store design and branding elements with one of their new retail channel partnerships. The N-STORE team created and managed an aggressive schedule comprised of 12 stores per night being completed on average. The store volume and short window of time required superior logistical management in resource and material planning.

GEOGRAPHY

IA, IL, IN, KS, KY, MI, MN, MO, OH, TN, and WI

VOLUME

357 stores

TIMING

1-2 night duration per store; 6-week program

SCOPE

Under Armour channel installation
Paint
Electrical
Signage

OUR WORK

Our mission is to create a service experience for our clients and community with innovative, flexible, and cost-effective solutions while empowering our employees to be successful. From conception to turnover, we identify value engineering opportunities whenever possible. Collaborating with our partners is of utmost importance to ensure the desired level of customization and service. N-STORE Services provides ongoing communication for our partners regarding project details including pricing, scheduling, and overall progress. Let us show you how we can become an extension of your company!

Open-Store Remodel, Right-Size

As smaller-store formats grow increasingly popular, our client approached us with a unique need in their latest store design initiative.

Open-Store Remodel, Grocery Refresh

N-STORE was tasked with completing a grocery store refresh of all customer facing areas for our client.

Restroom Remodels

The program consisted of a complete remodel of various customer facing restrooms within each store.

Open-Store Remodel, Convenience Store

As part of a greater remodel initiative, our client refreshed all customer facing sales and restroom areas within their convenience stores – concurrent with their store remodel.

Tenant Improvement, National Rollout

Our client has been increasing their real estate portfolio in conjunction with a new business model featuring mobile phone services.

Re-Brand Program

Our business relationship with the client was relatively new when we were assigned their highest volume of in-store Pharmacy conversions.

Open-Store Remodel, Mobile Retailer

In the ever-changing and competitive cellular market, our client was frequently challenged with delivering updates to their ﬂeet driven by product changes and store design.

Open-Store Remodel, Apparel Retailer

Our clients’ remodel program consists of multiple store refreshes and design improvements that are established and implemented on an annual basis.

Department Remodel, Rollout Program

Our client chose a select group of stores to remodel their Beauty department with a focus on new ﬁxtures and store design.

Proactive Facility Refresh Program

N-STORE was chosen as a developing partner to evaluate and implement needed improvements to improve both the patient and employee experience.

New Store Fixture Installation

We are proud to be assigned with this store fixture installation program which is continually provided for our long-term partners and represents the foundation of our company roots.

Retail Channel Installation

Our client needed to incorporate store design and branding elements with one of their new retail channel partnerships.

"I just have to say how awesome the entire crew was today. We were up and running at time of open, all jobs completed, installed and ready to go. Devices are loaded and ready to go as well. Kenny did an amazing job controlling and directing each person here, very nice and made sure everything was completed before leaving. He was very courteous of our property and respected the store as if it was his own house. Thank you for the follow up."

- STORE MANAGER

"I would like to express my deep appreciation for the superintendent assigned to our stores. What he’s had to deal with this week has been remarkable. Absolutely impressive that he essentially had to reset last night’s store three times and still got done early and was ready for turnover as per regular schedule. I’m impressed with the company’s professionalism and ability to knock every curve ball out of the park!"

- SENIOR PROJECT MANAGER

"Your team is knowledgeable, professional, engaged and committed to our projects and Project Teams. You have been very successful in your implementation of these projects. You brought energy and enthusiasm and seemed to truly enjoy your peers, the experience and yourselves."

- PROJECT MANAGER

"…just want to thank you for your hard work this week. Haven’t got a chance to meet our supervisor but he has kept me informed every step of the way just like you said he would. I have had to dedicate little time to the sites he’s been on. Our senior project manager also expressed high remarks to me about this supervisor when he worked at her stores the previous weeks."

- ASSOCIATE PROJECT MANAGER

"While the project coordinator on our projects is young, he displayed great maturity in handling each project. He was excellent at communicating with me and coming up with solutions to issues that came up. Our assigned supervisors were excellent. They did a great job of customer service and almost every store manager told me they took great care of them and the store. One in particular stood out and did as good of a job as anyone could ask. His flooring experience was very valuable for this project and allowed almost all of his sites to be completed with no punch list items. Thanks very much for all your help as well."

- SENIOR PROJECT MANAGER

"I just wanted to take some time to quickly give you some feedback on the project management team assigned to this program. They have been excellent to work with. Extremely responsive to my emails, phone calls and requests. Quick to resolve issues and have been very pro-active."

- ASSOCIATE PROJECT MANAGER